RETURN & REFUND

At Daily Cart Connect, we are committed to ensuring that your shopping experience is seamless and satisfying. If you are not completely satisfied with your purchase, our Returns & Refunds Policy is designed to make the process simple and hassle-free.

1. Eligibility for Returns

You may request a return within 7 days of receiving your order. To be eligible, items must be unused, in their original packaging, and in the same condition as received. Proof of purchase or order confirmation must be included. Certain items may be non-returnable, and such cases will be clearly indicated on the product page.

2. Initiating a Return

To initiate a return, contact our customer support team at contact@dailycartconnect.com. Include your order number, details of the item(s), and reason for the return. Our team will guide you through the return process, including instructions for shipping the product back to us.

3. Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed using your original payment method within 3-5 business days. Please note that original shipping costs are non-refundable and refunds may take additional time depending on your bank or payment provider.

4. Exchanges

Currently, we offer exchanges only for defective or damaged items. If you receive a defective product, contact our support team immediately for a replacement. Exchanges are subject to product availability.

5. Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Provide photos and details of the issue. We will arrange a replacement or full refund at no additional cost to you.

6. Non-Returnable Items

  • Gift cards
  • Downloadable digital products
  • Personalized or custom-made items (unless defective)

7. Contact Information

  • Email: contact@dailycartconnect.com
  • Phone: +1 (727) 223-9219
  • Address: 1500 County Rd #1, Dunedin, Florida 34698, USA